Returns & Exchanges

At Healthy & Active, we want you to feel confident in your gear, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, we are committed to making the process as seamless as your workout.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.

3

Package Your Gear

Place the items in their original packaging, ensuring all hangtags are attached and the products are free from signs of wear or washing.

4

Drop Off and Refund

Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing